All our products are made with high quality standards. Uniforme 2000 is committed to repair or replace, free of charge, all products with material or workmanship defect. Warranty does not apply on damages caused by abusive or inappropriate use, wear and tear, wrong warehousing, bad care or accidental breaking.
Before returning a defective product, you must contact our customer service department that will give you a return number after you supply your invoice number.
Your original invoice and the completed Return, Exchange and Repair Form must come with the defective product. By respect to the person in charge of your request, please make sure the product is clean before you send it by post.
All our products offered online are exchangeable or refundable, as long as they are in perfect condition, ready for resell, have not been worn or washed, and are not liquidated products.
For an exchange or a refund, you must, in the 14 days following the shipped date, return the article without having removed the original stickers, in his initial packaging, with all the included documents. Your package must include a copy of the invoice (with order number) and the completed Return, Exchange and Repair Form.
Please note that delivery charges that could have been invoiced with your buying will not be refunded. All products returned must be shipped by Canada Post, regular service, prepaid and insured. Insuring your package will allow you to make a follow up with Canada Post in case of a loss. To avoid delays, please add the note « Merchandise return » on the packaging.
We will not accept any collect return.
Finally, Uniforme 2000 keeps the rights to refuse the refund or the exchange of any products if all the requests written above are not respected.
Have questions? Call 1.877.897.9444 (Toll free) or 418.682.8050 or email U2000@uniforme2000.com.